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problem adding account

Posted: 30 Nov 2015 17:21
by DkCorp
translate with google.

Hello

since the change my password on Debrid-link, Load! can no longer connect to my account Debrid link.
I delete Load! and download again.

screen: http://www.noelshack.com/2015-48-1448745138-db.png

What does the log say?
2. Which operating system are you using? >> Windows 7
3. Do you run an AntiVirus program and/or a Firewall? If yes, which one(s)? >>Dr web
4. Did you install the latest Load! updates? >> Yes
5. Does the problem still appear even after you have re-downloaded ("reinstalled") Load? >> Yes
6. Did the problem appear recently or at all time? >> Since the password change
7. Which hoster are you downloading from? Just free usage or do you have a premium account? >>debrid-link premium http://debrid-link.fr


merci

Re: problem adding account

Posted: 30 Nov 2015 19:59
by Vicort
Hello and welcome!

Are you sure that you have added the new password to LOAD? You may forgot it?
Was there any successful Download since the password change? Or did it fail right after it?

Change your password again at Debrid-link and be aware of special characters. It may be that LOAD does not support special characters for Debrid-link.I am not sure about this!
Change your password with simple characters only and try again to connect with LOAD.

If this succeeded then you have to use simpler characters for your password. (ASCII)
If this fails there must be another problem I can not help you with.


Edited as there is no problem with special chars as Vash mentioned next.

Re: problem adding account

Posted: 30 Nov 2015 22:25
by Vash
Fixed! :)

By the way: special characters are not a problem with debrid-link.

Re: problem adding account

Posted: 02 Dec 2015 08:08
by DkCorp
Hello
it works, thank you!